Articles

• UK BPO Firms to Ride Wave of Local Government Clients 2007-10-17
• Soaring interest in business process outsourcing by UK local governments, following the pressure to lower costs and improve efficiencies, will ensure strong growth for BPO companies such as Capita Group in the next three years.
• China will be top destination for off-shoring, says IDC 2007-07-05
• The market researcher has introduced a new Global Delivery Index (GDI), which compares 35 cities in the Asia-Pacific as potential offshore delivery centres, based on criteria such as cost of labor, cost of rent, language skills, government policies, infrastructure, and staff turnover rates.
• The rationale behind outsourcing IT services 2005-05-10
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